IConvergence
Enabling the future of healthcare — right now

AI is collapsing the delivery of care.CloudCare is the bridge to the other side.

CloudCare is the AI orchestration platform that connects the home to the care team — for health systems, payers, and federal health. One elastic platform that compresses the middle, from the enterprise to the home.

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FedRAMPReady
HIPAACompliant
SOC 2Ready
HITRUSTReady
ATOReady
Certifications and authorizations achieved or in process per program timelines.
Why CloudCare — and why now

The most expensive moment in healthcare is the one everyone sees coming.

The ER visit. The admission. The readmission. They rarely arrive without warning — a missed reading, a skipped medication, a slow slide no one was watching. CloudCare was built to watch, at scale: to reach patients and members in their homes, catch the drift early, and nudge them back toward health before a manageable condition becomes a hospital bill. Reactive care treats the crisis. CloudCare is built to prevent it.

A rare convergence — a triple witching of forces hitting at once:
1
Demographics

An aging population, fewer providers

Chronic disease is climbing while the clinicians to manage it are walking out the door. The in-person model can’t stretch far enough. Care has to go virtual-first — meeting people at home and nudging them into compliance between visits, not just during them.

2
Policy & Reimbursement

Government rebuilt, reimbursement realigned

Federal health is being rebuilt on foundational platforms, open to AI-driven solutions instead of decade-old systems. The money is moving with it — more than $1.5 trillion in initiatives steering the system from volume to outcomes, paying to prevent the expensive event, not just treat it. The agencies moving fastest want a platform to build on, not another tool to bolt on.

3
AI & Data

AI that’s thirsty for data — and compressing the middle

AI is the quickest way to close these gaps, and it cuts two ways. It runs on data — so it needs that data cheaply, continuously, and from the real world. No data, no AI. And it’s compressing the middle, stripping out the processes and resources that quietly add cost and delay. Whoever can feed it and clear that middle pulls ahead; whoever can’t, stalls.

When all three expire at once, the old playbook breaks — and the platforms positioned at the intersection win.

CloudCare was designed for exactly this moment: a foundational platform built to absorb change as fast as the market delivers it — so the people closest to the patient can build what care actually needs, without waiting for the middle to catch up.

Our model

Shift Left — from Reactive to Proactive

Lower-cost, scalable technology shifts care left — from reactive, high-cost complex care toward proactive health and wellness, and a far larger virtual-first population than traditional RPM can reach. DEVICELESS WEARABLES / SENSORS TRADITIONAL RPM Larger Virtual-First Space Life365 Key Patents HIGH COST PROACTIVE Shift Left Life365 REACTIVE Health & Wellness Moderate to High Risk Complex Care LOW COST
Vision to Platform

Compress the middle.

For years, enterprises pushed the middle of the workflow offshore — more hands, lower cost. In the AI era, the winning criterion isn’t cost. It’s speed: faster response, faster turnaround, faster time from idea to production.

Vision

The idea, the program, the outcome you need.

→
The Middle — Compressed
Business EngineersLow / No-CodeCloudCare platform
→
Platform

In production, at population scale.

Yesterday · offshore the middle

Coders added by the dozen to cut cost. More resources, more handoffs, slower turnaround — optimized for price, not speed.

Today · compress the middle

Business Engineers building on the CloudCare foundational platform with low- and no-code — optimized for speed, response time, and time-to-production.

The middle transforms from coders to business engineers — vision to platform, at the speed AI demands.

1,000+
Integrated solutions
62
Platform modules
FHIR R4
Native interoperability
FedRAMP
Ready for federal health
Foundational IP
A portfolio of issued U.S. patents
The CloudCare platform

One system, five capabilities

At the center is CLOIE™ — the CloudCare Learning Orchestration Interoperability Engine — automating fulfillment, outreach, education, and AI-driven conversations that personalize care in real time.

Elastic /
Self-Healing Platform
Absorbs change and self-heals — the platform adapts instead of breaking.
Data Refinery &
Workflow Orchestration
CLOIE™ refines, tags, and routes every signal into action.
Intelligent Routing
& Insights
The right signal to the right clinician at the right moment.
Single Pane
of Glass
Every signal from every module on one screen, one login.
Intelligent Integrated
Marketplace
Order out, results back into the record — complete data rounding.
The Unfair Advantage

Platform. Patents. Partners.

Three advantages a competitor can’t simply build or buy — the product itself, the patent protection around it, and the partnerships behind it.

01
Platform

Proven over five years with the VA

CloudCare wasn’t built in a lab — it was forged over five years developing connected care with the VA, then hardened for enterprise and home. The head start shows in capabilities no one ships natively: device-less IVR outreach, end-to-end device logistics, and multi-payor simultaneous routing.

02
Patents

A foundational U.S. portfolio

Around the platform sits a portfolio of issued U.S. patents covering core connected-care methods — independently valued and steadily expanding. It’s protection competitors can’t engineer around, and a moat that compounds as the portfolio grows.

03
Partners

In development and distribution

CloudCare is developed and carried to market with the partners that matter — federal programs and health systems shaping the product, and technology and channel partners putting it in front of payers, providers, and agencies. Relationships that take years to earn and can’t be shortcut.

Who it's for

Every side of connected care. One system underneath.

Providers

Run the program, not the plumbing

One panel for monitoring, alerts, and billing-qualifying events — without building a program from scratch.

Payers

Outcomes you can account for

Close care gaps and lift Stars while reducing utilization and total cost of care — with the reporting to prove it.

Government

FedRAMP-ready for federal health

Built for federal-scale connected care — FedRAMP-ready, FISMA-aligned, multi-region.

System Integrators

Build on the platform

API-first and FHIR-native — brandable, configurable, ready to extend instead of rebuild.

Device & OEM

Integrate once, deploy everywhere

Connect a device once and reach every payer and provider on the platform — 1,000+ solutions, one integration.

Patients & Members

Connected to the care team

Tech-enabled touchpoints and conversational AI keep people engaged in their care — and improve access to it.

The Data Refinery

One signal in. A slate of refined care out.

Like a refinery turning one barrel of crude into many fuels, CloudCare turns Patient Generated Health Data into a slate of refined insights. The underlying clinical data is never altered.

From order to reading — getting the signal to the refinery
1

Order placed

A clinician orders a connected solution from inside the electronic health record.

2

CloudCare processes

The order routes to CloudCare, which loads the appropriate vendor solution onto the device.

3

Vendor fulfills

An order is sent to the manufacturer to configure and ship the device to the patient’s home.

4

Patient engaged

Automated communication: your device shipped, it arrived, take your first reading — or, you’ve missed your readings.

5

Readings & surveys

The patient takes vital-sign readings and answers survey questions, per the original order.

One reading 128 / 82 a single signal arrives
The Refinery
It reads more than the number: a reading taken means a patient engaged · a reading on time means a plan honored · a pattern means a risk worth watching.
IRISIntelligent routing & clinician insight
EHR write-backResult recorded against the original order
CareSignals.aiPatient single pane of glass
DopplerPatient triage
PersonalizationLearns engagement, adjusts along the way
Life in Context

A reading is never just a reading

The same signal means something different depending on the life around it. CloudCare understands each reading in the context of the whole person — not just the clinical value.

Clinical Behavioral Social Economic Cultural Environmental

Context is what turns a number into understanding — and understanding into the right care.

One Connection. Many Solutions. One barrel, many fuels. One signal, many forms of care — refined, never altered.

Under the hood

Six layers beneath every signal

From the device in the home to the workflow in the enterprise, CloudCare is built as a single stack — each layer independent, each replaceable, none of them locked to one vendor.

01Device & Connectivity

The ingestion tier — cellular, BYOD, hub-based, and deviceless inputs all enter through one interface, so device vendors swap out without touching anything above.

03Processing & Routing

The processing tier — every signal is normalized, tagged, and placed on a common pipeline that downstream services subscribe to, independent of its source.

05Cloud & Platform Independence

The deployment tier — a cloud-abstraction layer lets the whole stack run on any major cloud or on-prem, with no code path bound to one provider.

02Engagement & Personalization

The channel tier — voice/IVR, SMS, app, and email outreach exposed as shared services any module can call, so a channel can be added or changed without rebuilding the program.

04Data & Secure Storage

The data tier — FHIR R4-native, HIPAA-aligned, federal-grade storage that keeps the source clinical record immutable and portable across environments.

06Workflow & Orchestration

The control tier — CLOIE™ sequences work across every layer above, a single orchestration engine the other tiers plug into rather than depend on.

Connected care in practice

Where the platform goes to work

From Discharge to Recovery

The 30 days after a hospital stay decide whether a patient comes back. CloudCare carries them from the discharge order into monitored recovery at home — early readings, check-ins, and escalation before a setback becomes a readmission.

From Risk to Intervention

The costliest events are the ones seen coming. CloudCare watches the whole panel between visits and surfaces the patient trending the wrong way — turning a rising pattern into an intervention instead of an ER visit.

From Pilot to Population

What proves out at one clinic has to hold at the scale of millions. CloudCare runs the same program from a single site to an entire health system or federal population — reaching even patients with no smartphone or broadband.

Partners & clinics

Trusted in the field, not just in theory

CloudCare is inspired by working with health systems, technology partners, and emergency medical providers — currently moving into production with real patients.

Accelerator
Mayo Clinic / ASU MedTech
Health System
White Plains Hospital
Emergency Medical
GMR / AMR Ambulance
Technology Partner
Microsoft
Federal · via prime
Veterans Administration (VA)
2.6%
30-day HF readmission rate vs. ~23% national average.
White Plains Hospital · peer-reviewed
60%
Reduction in ER utilization across the monitored population.
Catalytic Health Partners
70K→M
Built to scale VA RPM from 70,000 veterans to millions.
Valor Healthcare · VA
2.6% figure: Jafri et al., The Joint Commission Journal on Quality and Patient Safety, 2024 — White Plains Hospital (WPH Cares) on the Life365 virtual care platform.
“

This is what we
have been waiting for…

— Dr. Farrukh Jafri, Medical Director, WPH Cares · White Plains Hospital

Combining proactive monitoring with community-based intervention didn’t just reduce readmissions — it improved equity in how care is delivered, with support tailored to each patient’s needs.

Market Validation

CB Insights named five shifts for 2026. CloudCare is built for all five.

CB Insights’ 2026 digital-health outlook identified five forces reshaping the industry. Most platforms address one or two. CloudCare sits at the intersection of all five — by design, not coincidence.

5 / 5
CB Insights’ 2026 digital-health predictions CloudCare is positioned for
01
CB Insights · PredictionWearables get diagnostic teeth

Consumer wearables move into clinical-grade vital-sign tracking as regulators open the path.

CloudCare

1,000+ device integrations already operational, with a wearable patent portfolio secured ahead of the clinical shift — the orchestration backbone those devices need.

02
CB Insights · PredictionProprietary data becomes M&A currency

Acquirers pay premiums for proprietary clinical datasets; off-the-shelf algorithms lose their edge.

CloudCare

CLOIE™ generates a longitudinal, population-scale dataset that deepens with every patient interaction — a data moat a competitor can’t buy off the shelf.

03
CB Insights · PredictionAI giants reshape the market

The major AI labs race to acquire healthcare infrastructure, lifting valuations for those who hold it.

CloudCare

Already operational inside the Microsoft ecosystem — Fabric and Dragon Copilot — with explainable AI governance built in, not waiting to be discovered.

04
CB Insights · PredictionLabor shortages drive AI-first senior care

A structural caregiver shortage forces integrated AI workflows — not point solutions — at scale.

CloudCare

AI triage and prioritization that surface deterioration early, with hospital-to-home and chronic-care workflows validated through years of VA RPM development.

05
CB Insights · PredictionVoice AI becomes the operating layer

Voice systems move into documentation, access, and care — over $2.6B invested in 2025 alone.

CloudCare

Conversational AI built natively into CLOIE™, plus VIDA — broadband-free voice RPM that reaches rural and underserved populations no app can.

CloudCare isn’t chasing the 2026 trends — it built the infrastructure they require.

The five predictions are from CB Insights’ 2026 digital-health outlook. CB Insights does not endorse or name Life365; the alignment shown reflects Life365’s own analysis of CloudCare’s capabilities against those predictions.

Built to integrate

Deploy on any cloud. Connect to any EHR.

CloudCare is cloud-portable and vendor-neutral by design. Run it on the environment you already operate — Microsoft Azure, AWS, Google Cloud or Oracle — with no single-cloud lock-in, and ingest patient data from every major EHR through open FHIR R4 and HL7 standards. The orchestration layer stays the same wherever it runs.

Deploy on any cloud
Microsoft AzureAzure-native deployment, with deep Microsoft Fabric & Dragon Copilot integrations
AWSCommercial & GovCloud regions — FedRAMP-ready
Google CloudSame orchestration layer, deployed on GCP
Oracle Cloud (OCI)For Oracle-standardized health estates
Connect to any EHR Examples
EpicBi-directional via FHIR R4 & SMART-on-FHIR
Oracle Health (Cerner)FHIR R4 ingestion & result write-back
athenahealthCloud EHR connectivity via FHIR & API
MEDITECHHospital data ingestion via FHIR R4
Allscripts / VeradigmAmbulatory & acute EHR connectivity
PointClickCarePost-acute, SNF & long-term care data

Every connection uses open standards — HL7, FHIR R4 and REST APIs across EMRs, CRMs, labs, pharmacies and payers — configured low-code with prebuilt connectors and templates. HIPAA & HITECH compliant; FedRAMP-ready on whichever cloud you choose.

Ready when you are

See CloudCare in action

Request a Demo Get the CloudCare overview (PDF)
IIIConvergence
Beyond RPM · The Convergence Trilogy

Twenty years, converging on this moment

Two decades building toward one conviction: that healthcare would converge — at a single point in time, into one collapsed offering. The Convergence Trilogy is that vision written down. CloudCare is its execution.

Convergence by Kent E. Dicks